At Bond Brothers we are totally committed to ensuring that everything goes off smoothly and without problems as we realise that you have plenty of other things to be thinking about! However some things may be out of our control, such as weight fluctuations. This is why there are procedures in place to try to eliminate these things from happening. For example if someone thinks they have put on or lost weight we would recommend they come for a 2nd fitting closer to the wedding date. It is the same with children. We will do an initial fitting for children but request they return 3 weeks before the wedding for a final fitting.
It is sometimes the case that groomsmen don’t notice a change in size until they try our suits on. As we carry all of our stock in store, we can offer exchanges in the majority of cases. We provide the suits 3-7 days before the wedding, and emphasise that everyone try their suits on that same evening. This will give us time to organise getting any alternative sizes to you.
On the rare occasion that we make a mistake, be it the wrong colour cravat, or an unfinished trouser hem, we will endeavour to put it right. After all, we are only human. If anything is amiss, let us know as soon as possible to give us as much time to get replacements to you in time for the wedding.
